Can I have a refund?
Can I buy tickets for 2021?
When will I receive my refund?
Why can't I find my order?
I want to contact customer service
Refund or change request?
How do I download my E-ticket?
Are my tickets refundable due to Covid-19?
How do I personalize?
I can't access my Paylogic account
What happens if the event is canceled?
I did not receive my tickets, what do i do?
I am not able to complete my order.
What are "refund costs" or "refund fees"?
Can I give my tickets to someone else?
I lost my ticket(s)
Are my tickets valid for 2021?
What do I do if I purchased the wrong tickets?
Can I change my order?
Can I get a refund if I bought my tickets via Ticketswap?
What are the new dates for the event?
Are my tickets unique to my name?
Is there a waiting list?
Can I change my email address?
I have ordered, when do I get a confirmation mail?
Why can't I personalize my tickets?
My order was not completed
Can I change my bank account number?
What do you do with my personal information?
Which payment methods are available?