How can I sell my tickets?
How can I change the name on my tickets?
How do I personalize my tickets?
I did not receive my tickets, what do i do?
Change or Refund request?
Can I get a refund if I bought my tickets via Ticketswap?
How do I download my E-ticket?
Send ticket to a friend
Why can't I personalize my tickets?
Why can't I find my order?
What do I do if I purchased the wrong tickets?
I lost my ticket(s)
I have requested my tickets again but still haven't received them
How can I change the name on my ticket?
My order was not completed
I want to contact customer service
Are my tickets unique to my name?
I have ordered, when do I get a confirmation mail?
The tickets are sold out, can I still get one?
What happens if the event is canceled?
I am not able to complete my order.
Where is the festival?
Can I change my request for a refund or voucher?
Are my tickets refundable due to Covid-19?
What are "refund costs" or "refund fees"?
Can I cancel my voucher request?
Do I have to print off my PDF tickets?
How can I reserve a ticket for a parking space?
What is a refund protection?
What do I do when the personalization deadline has passed?