I would like a refund
I have requested a refund, when will I receive it?
How do I download my E-ticket?
How do I personalize?
I did not receive my tickets, what do i do?
Can I transfer my ticket to a friend?
Change or Refund request?
Are my tickets refundable due to Covid-19?
Why can't I find my order?
Can I change my request for a refund or voucher?
What happens if the event is canceled?
What are "refund costs" or "refund fees"?
Can I get a refund if I bought my tickets via Ticketswap?
Why can't I personalize my tickets?
I can't access my Paylogic account
Are my tickets unique to my name?
I lost my ticket(s)
Can I buy tickets for 2021?
How can I resell my tickets?
What do I do if I purchased the wrong tickets?
I have ordered, when do I get a confirmation mail?
I am not able to complete my order.
My order was not completed
I want to contact customer service
What are the new dates for the event?
What do you do with my personal information?
Are my tickets valid for 2021?
I have requested my tickets again but still haven't received them
Can I cancel my voucher request?
I can’t attend the event, how can I resell my tickets?