When can I personalize my tickets?
How can I request a refund?
I did not receive my tickets, what do i do?
How do I download my E-ticket?
Can I transfer my ticket to a friend?
I have requested a refund, when will I receive it?
How can I resell my tickets?
Why can't I personalize my tickets?
Change or Refund request?
Are my tickets unique to my name?
Send ticket to a friend
Are my tickets refundable due to Covid-19?
I can't access my Paylogic account
Why can't I find my order?
I want to contact customer service
I am not able to complete my order.
Can I get a refund if I bought my tickets via Ticketswap?
Can I change my request for a refund or voucher?
I lost my ticket(s)
What do I do if I purchased the wrong tickets?
What are "refund costs" or "refund fees"?
What do you do with my personal information?
Are my tickets valid for 2021?
My order was not completed
I have ordered, when do I get a confirmation mail?
What happens if the event is canceled?
The tickets are sold out, can I still get one?
I have requested my tickets again but still haven't received them
What is Ticketswap?
What do I do when the personalization deadline has passed?