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How do I personalize my tickets?

Every visitor needs to personalize their ticket(s) via a personal account, in order to gain access to the festival, this is possible from March 3rd on. After all tickets are personalized, the main buyer will receive all tickets by email.

How to personalize and get your tickets as the main buyer: 

  • Step 1: Open the email of your order confirmation that you received via Paylogic. Click on the link “PERSONALIZE NOW” in the email. 

  • Step 2: Click on the button of the personalization page to start personalizing your Mysteryland ticket.

  • Step 3: Create a Mysteryland account.

  • Step 4: Personalize and claim your ticket. In your personal Mysteryland account, you will see an overview of all tickets of your order. The first thing you need to do is to personalize and claim ONE ticket for yourself.

  • Step 5: Invite your friends (only applicable if you have purchased more than one ticket). After you have claimed your own ticket, return to the order overview by clicking “back to order”. Please invite your friends to the personalization process by clicking on “invite”. Select ‘copy link’  which you can send to your friends.
    Remember: ALL your friends need to personalize their tickets individually. They also need a Mysteryland account for this.

  • Step 6: Once ALL tickets have been personalized individually by your friends, YOU (as the main booker) will receive them in your email. Please take note that the tickets will only be sent to you once every single ticket has been personalized.

  • Step 7: After receiving all the tickets, you can send them to your friends.

Why can't I personalize my tickets?

How do I download my E-ticket?