Need some help? Please choose your event or venue on the left to get event specific answers.
If you cannot find your event, please type a general question below

Can I change my request for a refund or voucher?

If the refund or voucher request has not yet been approved, we may be able to delete the request and you can try again using this link.

To remove your request, we kindly ask you to click on 'Talk to an Agent' or select the Contact Form which is only available outside of business hours!