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When can I personalize my tickets?

Some events or festivals require personalization of your ticket(s). Ticket personalization is important in order to:

     1. Prevent and minimize ticket resale on the black market for a higher value.

     2. Maximize security by identifying attendees.

In order to personalize your ticket(s), you will receive a confirmation email after completing an order with payment. This email provides a link and asks you to fill in personal information (such as full name, email address and date of birth of every attendee).

Note: Personalization is available only within certain dates depending on the event! Please make sure to fill in the requested information within this timeframe.

Once you have completed the personalization step, you will receive your E-tickets via mail and you can download them to attend the event!


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