This is the general answer concerning most events. If you would like the event-specific answer, please type your event in the search bar (at the top).
We recommend you to check the event's official website and FAQ for information on changes, the refund policy and other topics. Read the Terms & conditions of the organization very carefully and keep an eye on the event's official website where all updates are published.
Take note: If you can't find any information about your event regarding refunds or changes, then please fill in your request via our Refund application Form. Be aware that only requests submitted by the main buyer will be processed. To process these requests as efficiently as possible, we ask you not to use our chat.