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Why can't I find my order?

If you cannot find your ticket(s) anymore or if you have lost the confirmation mail including your ticket(s), you can request your confirmation mail to be sent again by clicking this link. If you're afraid you may have used an incorrect email address, please send us a valid proof of payment. 

If you ordered through/with a Paylogic account, you can check your account for your tickets.

Note: Not all events make use of Paylogic accounts. The event organization may have decided that you do not need a log in or register with Paylogic during the ordering process. Instead you may have been asked to fill in your details into the order itself. For these events no orders are linked to a Paylogic account and it is not possible to connect an account to an existing order.