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I did not receive my tickets, what do i do?

You can receive your tickets again by requesting it in this link!

It may happen that you cannot find the confirmation email of your order. This email contains the link to download or retrieve your e-tickets.

We recommend you to check your inbox thoroughly also including your “Spam” folder.

Note: The confirmation and follow-up emails are sent to the email address that was used to place the order. Therefore, in case you have not received the notifications, you can try checking your other usual email accounts. It may happen that you placed the order using a different email.

It is also possible to access your Paylogic account by clicking "My Paylogic". There you can access your order and download your ticket(s) directly. If you can’t access your Paylogic account please follow I can't access my Paylogic account. 

Enjoy the event!