What are the payment methods available?
We accept the following payment methods:
- American Express
- VISA credit
Do I need to have an account with Paylogic?
Yes, you do! If you do not have an existing Paylogic account you can create a new account during the order process.
I received an error during my credit card payment, what can I do?
Please note that all the information needs to match with the credit card. Please make sure that your bank allows international transactions. If this is the case, you might want to try a different card. If you still receive the error message, please contact us via email@example.com
Can I change my e-mail address?
Yes, we however do need a proof of payment from the main buyer in order to prevent that the wrong person has access to your tickets (i.e. a copy or a screenshot of the bank statement which shows the transaction/payment made to Paylogic). Please send an e-mail with the proof of payment to firstname.lastname@example.org
I have another question, who can I contact?
Please check this page for all ordering related questions or contact: : email@example.com. Do you have a specific question regarding the Amsterdam Dance Event? Please visit ADE’s FAQ or contact: firstname.lastname@example.org