If you are not eligible for a refund for your tickets, there might be several alternative options available to you:
1. Ticket Personalization Not Required: If your tickets do not need to be personalized, you have the option to give them to someone else who is interested in attending the event. The name on the ticket is not relevant for entry, and it does not need to be changed. This allows you to transfer the tickets to another person without needing to change the name on the ticket.
2. Transfer Unpersonalized Tickets to Another Person: If you have not personalized your tickets yet, you can always give them to someone else and personalize them with the names of the new attendees. As the main buyer, you are not obligated to attend the event yourself.
3. Name Change Option: Certain organizations offer the option to change the name on your tickets. To check if this option is available, access your order environment with your order confirmation email by clicking the "manage order" button. Look for the "Other actions" section, where you can see if the "Change Name" option is enabled. This allows you to change the attendee's name on the ticket.
4. TicketSwap: Some events work with TicketSwap, a secure platform designed for the resale and purchase of unused tickets at reasonable prices. TicketSwap aims to prevent fraud and overpriced resale. If you can't use your tickets, you can list them on TicketSwap for others to buy. More information about how Ticketswap works can be found on their website.
5. Official Resale Platform: Some events may have an official resale platform for secure resale and purchase of tickets.
Please note that each event's policies and options may vary, so it's important to review the specific guidelines provided by the event organizers. Always ensure that any ticket transfer or resale is done in accordance with the event's terms and conditions.