If the payment was successful, you have received a confirmation mail from Paylogic. Like last year, we use ticket personalization. This way, we get a better idea of who the BKS audience is. Have you also bought tickets for your friends? They can personalize their own tickets. Log in to your Best Kept Secret-account to send them their tickets. After personalizing your ticket, you will receive the actual PDF-ticket with barcode by email one week before the start of the festival (30 May). This way, we hope to prevent the reselling of tickets for exorbitant prices via unofficial ticketing platforms. If you do wish to resell your ticket, this is possible via our own official Resale Platform.