The concept of service costs is based on the services provided before and at the event. It relates to concepts like:
- Electronic system implementation
- Data communication
- Customer service
- On-site access control costs, security and anti-fraud regulation
However, it is up to each event or festival to decide whether these costs will be included in the ticket price. This contributes to run the ticket process and events as smooth and safe as possible.
May you have an inquiry related to applied costs, you may always CONTACT US.