When can I expect an answer to my e-mail? Marieke May 24, 2017 13:13 Updated Follow We strive to provide an answer to your email within 5 business days. Related articles When can I reach Paylogic Travel? I did not receive my e-ticket(s), what do I do? How can I retrieve my e-ticket(s)? I can’t access my Paylogic Account I did receive a confirmation email, but no festival ticket(s)! I provided the wrong email address, what should I do?