Did you enter your email address incorrectly when completing your order? You can correct it via this link.

You will be asked to provide the following information to complete the change:

• The date you placed your order
• The payment reference, i.e. a 12-digit number starting with 20, which you can find on your bank statement
• The amount paid
• The new email address

Please note: it may take a few minutes for the confirmation email to arrive in the inbox of the new email address. If you have not received an email (not even in your SPAM/junk) please contact Paylogic via this website.