Paylogic offers its customers a refund protection administered by Booking Protect Limited.
Refund Protection provides a refund if a customer is unable to attend due to a number of circumstances as defined in the terms and conditions including accidents and unexpected illness.
Booking protect is the administrator for the Refund Protection for Paylogic and is a separate company. They do not have any information regarding the event itself nor the order.
Questions regarding the Refund protection can be directed at Booking Protect.
Please fill in and submit your refund application form as soon as you are aware that you will not be able to attend to the event according to the circumstances defined in the terms and conditions of Booking Protect.