In the confirmation email you received from Paylogic you'll find a button which says: ''Sell on TicketSwap''. By clicking on this you will be redirected to TicketSwap. Here you can choose which ticket(s) you want to sell and set up your selling price. You can also sell your ticket(s) via the ''My Order'' page from Paylogic. Reselling starts on 24 January 2024.
You can only sell Festival Day tickets and Bring Your Own tickets via TicketSwap. When a ticket is sold through TicketSwap, the ‘old’ ticket gets cancelled and a new ticket goes to the new owner. The old ticket is not valid anymore and the seller is not able to put the ticket on TicketSwap again.
When you can no longer attend and want to also sell any type of accommodation you have (cottage, safari tent, hotel, or pre-set up) please contact the following email address:
- For cottage, safari tent or hotel via Libema reach out to info@libemafunfactory.nl
- For all other hotels reach out to travel@awakenings.nl
- For pre-set up tents and friends fields, reach out to travel@awakenings.nl
For more information please check the FAQ of Awakenings.