Are wheelchairs available?

Yes. The fantastic Red Cross has wheelchairs ready for you in Hall 1. However, it’s safer to call beforehand, to make sure that there is one set aside for you. However: the Red Cross team will only be available via the following number starting the Thursday before the show.

Phone number: (+32) (0)9/241.97.13

Are there discounts for people over 60 and/or people with disability?

No. But FACTS’ personnel will be especially kind to these fans.

What about those who accompany people with disability?

The accompanying person of a wheelchair patient or blind person can enter FACTS for free, without a ticket. 

This rule only applies if the wheelchair patient or blind person is a paying visitor in possession of a valid FACTS entry ticket. In all other cases, the accompanying person needs to be in possession of a valid FACTS entry ticket as well.

In short:

• Only wheelchair patients and blind people can take an accompanying person with them for free. 
• Accompanying people of blind or wheelchair-bound children who are younger than 11 are excluded from this rule, since they can enter FACTS for free and are thus not seen as ‘paying visitors with a valid FACTS entry ticket’.
• You no longer need a valid medical certificate from a doctor for this exception rule.

Where are the parking spots for people with disability?

You can find those on the parking lots of PA4, B and C. PA4 is also the VIP Parking Area, but you’ll be able to reach it with a valid disability card.

For a detailed plan, check this website.