- How can i cancel/exchange my ticket order?
Electric Love Festival tickets can neither be returned nor exchanged. In case of an accident or illness, the ticket price can only be returned if a Paylogic ticket insurance has been completed at purchase.
- Do I have to print my ticket in color?
You can also print your ticket in black-and-white. The codes need to be readable and scanable.
- Do I have to print my ticket?
There is no need to print the ticket. You can also show it on your smartphone.