- How to order a package or activity voucher?
Sign in to or create your Tomorrowland Account.
Once you have an account, you can order the products you like by logging in and switching to the Tomorrowland Winter page.
- Which payment methods can be used to complete the order?
Depending on the country you are trying to pay from, you can use the following payment methods:
- Carte Bancaire
- ING Home'Bank
- Is there anything I should NOT do during the sale?
Please do not refresh unless you receive a message on your screen or Paylogic and Tomorrowland informs you to refresh.
- I received an error during my credit card payment, what can I do?
Please try again with another card. Otherwise, you will have to re-enter the queue to try again with a different payment method.
- I have not yet received a confirmation email but the money has been debited. How do I get my tickets?
Please wait until the end of the day and also check your spam folder. If you still have not received the tickets by the end of the day and the money is taken from your account, please contact us.