Every visitor needs to personalize his/her ticket(s) in order to gain access to the festival and camping, via a personal Q-dance account. After all tickets are personalized, the main buyer will receive all tickets by email. These grant you access to the festival.
How to personalize and get your tickets as the main buyer?
Step 1: Open the email you received from Paylogic
Click on the link in the email, which will lead you to the personalization page of Defqon 2020.
Step 2: Start personalizing your ticket
Click on the button at the personalization page to start personalizing your Defqon 2020 ticket(s).
Step 3: Log-in with your Q-dance account
You have two options: log-in with your Q-dance account or create one during the process. Keep in mind that you need a Q-dance account to personalize your tickets.
Step 4: Claim your ticket
After logging in, you’ll see an overview of all tickets belonging to your order. First you need to claim ONE ticket for yourself.
Step 5: Invite your friends
After claiming your own ticket, return to the order overview by clicking ‘back to order’. After doing so, you can invite your friends to the personalization process by clicking on ‘invite’. Select ‘copy link’ to copy the personalization link, which you can send to your friends. It’s important that you do not send this link to other people, as this is the key to your tickets. Remember: ALL your friends need to personalize their tickets individually.
Step 6: Make sure everyone personalizes their ticket(s)
After following all steps, you must make sure that all your friends personalize their tickets. The quicker they do so, the sooner you will receive your Defqon 2020 ticket(s).
Step 7: Receiving Defqon 2020 tickets
Once ALL tickets have been personalized individually by your friends the main buyer will receive them by email.
Step 8: Send the tickets to your friends. You’re ready for Defqon 2020!