I lost my ticket(s)...
Paylogic Customer Service
Which payment methods are available?
How does an online credit card payment work?
I got an “error” message when paying for my ticket(s)/order. What can I do?
I selected to pay with a Bank Transfer, when will I get my tickets?
What is the CVC?
I don't know / am not sure if my order was completed. What should I do?
How long should a payment take?
I have ordered, when do I get a confirmation mail?
I did not finish my order, can I still finish it later?
I lost connection during the payment, what do I do?
I have a voucher code, but it does not work. What can I do?
What are “service” costs or fees?
What are “shipment” costs or fees?
Can I also buy tickets in a offline shop?