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Where can I find my tickets?

You can find your order by going to the confirmation mail received by Paylogic and go to ‘Manage order’. Here you have multiple options such as changing the name/personalization.

You will receive your E-tickets later, but no later than 3 days before the festival (20th of February, 2024).

Can’t find the confirmation e-mail? No worry, request a new one here.

Where and when will A State Of Trance 2024 take place?

Can I pay in instalments?

Which tickets are available?

The following tickets will be available for A State of Trance 2024.

WEEKEND
The full weekend experience which will give access to Friday AND Saturday. In addition to this, you will also have access to an exclusive warm-up set on Saturday.

VIP tickets will give access to the VIP deck, VIP fastlane and you will receive a complimentary locker (limited availability).

Regular – Early fase starting from €127,68 (incl. €13,68 service fee)
VIP – Early fase starting from €164 (incl. €15 service fee)

When will I be able to download my tickets?

Accessibility at ASOT

There will be special lanes for people with physical disabilities. These special lanes are located at each of the entrances. Upon entering the venue, you may use these lanes, but only when you’re prevented from using the regular entrance lanes due to physical disabilities. There will be a wheelchair deck located at the Main Stage area. The VIP facilities and VIP deck are not accessible for wheelchairs.

What is "Send to Friend"?

How does personalization work?

Personalizing your ticket(s) for A State of Trance 2024 is mandatory. Please follow the steps below on how to do so:

After ordering your tickets, you will receive a confirmation email from Paylogic with a link to your order overview page. Can’t find the confirmation e-mail? Request a new one here.
Click on the button “Personalize”
You can then choose to “claim” or “send” the tickets. If you “claim” the tickets, you put them in your own name. By “sending” you can send the tickets to a friend so that he or she can then put the ticket in their name.
If you have purchased more than one ticket, please invite your friends to the personalization process by clicking on “invite”. It is important that you do not send this link to people who are not part of the order, as this link provides access to the tickets. Remember: ALL your tickets need to be personalized.

Can I request a partial refund?

What is a ticket insurance?

How can I change the name on a ticket after personalizing?

I can't attend the event, how can I resell my tickets?

The ASOT website is the only place to buy or sell tickets. Reselling tickets on any sales channels other than the ones appointed by ALDA is strictly forbidden. Access to the event may be refused for a visitor holding a ticket purchased from an unauthorized source. If you would like to resell your tickets as you can no longer attend the event, you can sign up to the Waiting List!

The Waiting List is a safe platform for a sold out event of which people who would like a ticket can sign up on a waiting list for a specific ticket. If you would like to sell your ticket, it gets matched with the people on the waiting list so then the people first in line receive an email informing them that they can purchase their desired ticket!

More information on how to offer your tickets can be found here.

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