Contact Methods

(for ticket buyers)

I lost my ticket(s)...

Telephone Contact

For questions about tickets, payments or your order, you can contact us directly via the following telephone numbers:

  • Austria:  +43 (7) 2011 5184*  (local rate)
  • Belgium: +32 (0) 9007 0155*  (€ 0,50 p/m)
  • France:  +33 (0) 186267133*  (local rate)
  • Germany: +49 (0)30 3080 6319*  (local rate)
  • Netherlands: (0)900 7295 6442*  (usual call charges)
  • Portugal: +351 (0) 308 806 919 * (local rate)
  • Any other country: +31 2 0700 9802*

*Usual charges are dependent on your country and telephone provider

For questions related to Paylogic TRAVEL packages and orders, you can reach us at the following telephone number:

  • Any country: +31 (0) 88 - 7000 110* (local rate)
  • Andre Rieu Travel: +31 (0) 85 - 4880 681* (local rate) 

 

For questions related to Amsterdam Dance Event (ADE) packages and orders, you can reach us at the following telephone number:

  • +31 (0) 85 - 0656 277* (local rate) 

 

Opening hours:

Europe

Monday – Friday: 9:00 – 17:00 (Central European Time) 
Saturday: 10:00 – 17:00 (Central European Time) 

Paylogic customer service is closed on the following holidays:

  • 1st of January - New Year's Day
  • 22nd of April - Easter's Monday
  • 30th of May - Ascension Day
  • 10th of June - Whit Monday
  • 25th of December - Christmas Day
  • 26th of December - Second day of Christmas

 

Please be aware that a Customer Service Coordinator might be listening in on your call for training purposes. Your call will not be recorded.

Please select the way that you would like to communicate with us! We will help you as soon as possible.