Decibel outdoor 2019

(for ticket buyers)

I lost my ticket(s)...

Personalization

PERSONALIZING YOUR TICKETS FOR DECIBEL OUTDOOR 2019

For the first time ever, you need to personalize your Decibel outdoor tickets in order to gain access to the festival. Personalizing your ticket is possible from April 04, 2019 at 09.00 AM on.

Keep in mind:

- Personalizing is required for every visitor of Decibel outdoor;
- Every ticket must be personalized individually;
- The tickets will be sent by email to the main booker (the one who bought the tickets) AFTER all tickets have been personalized;
- Personalizing tickets is possible UNTIL AUGUST 15, 2019
- Additional products such as parking cards, shuttle bus­ tickets and e-lockers can be purchased after personalizing your tickets.

You will receive an email from PayLogic when the personalization period starts.

HOW TO: MAIN BOOKER (YOU)

Step 1: Open the email

Click on the link in the email, this will bring you to the personalization page of Decibel outdoor.

Step 2: Start personalizing your ticket

Click on the button at the personalization page to start personalizing your Decibel outdoor ticket.

Step 3: Log-in with your b2s account

You’ve got two options: log-in with your b2s account or create one during the process. Keep in mind that you need to have a b2s account to personalize your tickets.

Step 4: Claim your ticket

After logging in, you’ll see an overview of all tickets belonging to your order. The first thing you need to do is to claim ONE ticket for yourself.

Step 5:  Invite your friends

After claiming your own ticket, return to the order overview by clicking “back to order”. After doing so, you can invite your friends to the personalization process by clicking on “invite”. Select ‘copy link’ to copy the personalization link, which you can send to your friends. It’s important that you do not spread this link to people that are not part of your order, as this is the key to your tickets. Remember: ALL your friends need to personalize their tickets individually. They also need a b2s account for this.

Step 6: Receiving Decibel outdoor tickets

Once ALL tickets have been personalized individually by your friends, YOU (as main booker) will receive them in your email.

Step 7: Make sure everyone personalizes their tickets

After following all steps, you (as main booker) must make sure that all your friends personalize their tickets. The quicker they do so, the sooner you will receive your Decibel outdoor ticket(s).

Step 8: Send the tickets to your friends

After receiving all tickets, you can send them to your friends.

Good luck & see you at Decibel outdoor!