Tickets for a show in 013 are easily available online at 013.nl

It is also possible to buy tickets at our Boxoffice. This is open Monday to Friday from 13-17 hours. At the Boxoffice it is only possible to pay by pin.

 All tickets purchased through the website after Monday, Jan. 6, 2025 at 12 p.m. can be found in your 013 account. You can easily access your 013 account via the confirmation email you received after purchasing tickets. 

Please note that tickets purchased before January 6, 2025 will not appear in your account. Tickets purchased from Ticketmaster can be found in your Ticketmaster account and received in your mailbox on the day of purchase.

After ordering your tickets, you have the option to manage and personalize tickets. You will receive a confirmation email from Paylogic with a link to the overview page of your order from which you can go through the following steps: 

- Click on the “Personalize” button to go to your order environment.

- Select a ticket and click on “Assign Tickets”.

- You can claim a maximum of one ticket with your own 013 account. For the remaining tickets in your order, select 'Send to friend'. This allows them to claim the ticket with their personal 013 account.

- If you do not personalize your ticket(s) you can still open the tickets 24 hours before the event takes place. All tickets can be opened 24 hours before the event.

Did you buy your ticket(s) via Paylogic and can't find the confirmation email? Log in with your account to find all your orders.

If you ordered tickets for the wrong show or would like to upgrade your ticket(s), please contact us by submitting a request through our contact form.

You can open your tickets from 24h before the start of the program. You will find the tickets in your account and you will automatically receive a reminder email from us on this date with the link to your ticket(s).

It is not necessary to download your tickets as PDF. They can also be opened as a mobile QR code, or added to your Google or Apple Wallet.

If you are unable to attend, you can resell your tickets through the official resale platform of 013. This way you can resell your ticket(s) 100% safe and at a fair price.

To resell your tickets, go to your account, or use one of the buttons in your confirmation email to go to your order environment. Click on 'More Actions' and then on 'Resale'. Select the ticket you want to resell and choose the selling price. You do not need a PDF file for this. Please note: Tickets can only be resold by the main buyer of the order.

N.B. Starting 24 hours before the start of the program, you can open your tickets, and you can also choose to download the PDF and offer it on a sales platform of your choice.

All ticket holders of a rescheduled or canceled show will receive an email from the organisation with more information about this show and their ticket(s).

All tickets purchased from Ticketmaster are loaded at See Tickets, so you can just go in with your ticket.

For questions about your ticket(s), simply contact 013 Poppodium at all times at info@013.nl and the Box-office.

For some shows in 013, the artist is offering VIP packages. These vary by show and can be viewed through the show detail page. You can find your show through the program page of our website.

Note: information about the VIP packages will be sent to ticket buyers in the week of the show. Did you buy a VIP ticket but did not receive any information? Please contact us at info@013.nl.

Yes, you can. At the Boxoffice we accept the Podium Cadeaukaart and the 013 Cadeaupas. The 013 Gift Card is available from Monday to Friday at the Box-office between 13:00 and 17:00. It can be used to purchase tickets and as payment at our bars.

Yes. To do this, set your screen brightness to maximum brightness and zoom in on the QR code or barcode. This will ensure a faster flow at the door.

Yes. You can purchase a regular ticket and reserve a spot on the wheelchair accessible platform by sending an email to info@013.nl. Please also include in this email whether you are coming in a regular or special wheelchair and any special features we can take into account. 

Can't stand for long periods of time? Then you can reserve a stool behind the wheelchair accessible platform by sending an e-mail to info@013.nl.