Paylogic Customer Service


Welcome to the website of the Customer Service of Paylogic. You can find information here on how to purchase a ticket, background information on your Paylogic account and information in case you have already ordered a ticket. In case you can't find the information you're looking for on the website, you can get in touch with us via e-mail or phone. On behalf of the event organizer, we want to wish you a great time at your event!

  • Event specific

    FAQs about specific events

  • TomorrowLand

    If you cannot find your answer here, then please try the FAQ page of TomorrowLand.

  • My Ticket

    Everything you need to know about your ticket.

  • Ordering Tickets

    How the order methods of Paylogic work.

  • Change/Cancel Order

    What to do when you already paid for your order but you want to change or cancel it.

  • Paylogic Account

    Information about your account at Paylogic, what it is for and how to use it.

  • Purchase a Ticket

    Answering questions on payment methods and how to pay for your tickets.

  • Costs

    More information on the costs related to ordering a ticket.

  • Contact

    Opening hours and how to get in touch with Paylogic Customer Service.