Skip to main content
Paylogic Customer Service
Submit a request
English (US)
Deutsch
Français
Nederlands
Submit a request
English (US)
Deutsch
Français
Nederlands
Help Center
Paylogic Customer Service
I have a ticket
I have a ticket
Where is my ticket?
I lost my ticket(s)
Postponed reception of tickets
The event takes place very soon but I have not received my tickets yet
My Order
What is My Order?
How do I access My Order?
Name change / Tickettransfer
I want to change my ticket(s)
I want to resell my ticket(s)
Request invoice
Refunds
How to request a refund?
What is a refund protection?
Alternative Options
Voucher Information
Changes
I want to change my tickets
Name Change / Ticket Transfer
I want to change the email address
Personalization
Claiming a Ticket
Send ticket to friend
Claim ticket as a friend
Why can't I personalize my ticket(s)?
Name Change / Ticket Transfer
Payments
Payment Methods
Payment plans
Change payment method
My payment is cancelled
Privacy & Data
What personal information is required of me?
What does Paylogic do with my personal information?
How can I access, correct or delete my personal data?
Delete Personal Data