Dour 2025 will take place from the 16th to the 20th of July 2025.

To get access to your ticket(s), you will need to personalise them. Click on the “personalise” button in the confirmation email to claim the ticket(s). You can claim one ticket under your name, and send the rest under to the other ticket holders attending with you. You will need to fill in their email address, which will allow us to directly send them an email to ask them to claim their ticket. Personalising your tickets is possible until the 20th of July 2025.

Once all tickets have been personalised, you (as the main buyer) will receive confirmation of this via email. Please take note that the tickets will only be sent to you once every single ticket has been personalised.

Everyone from all ages is welcome! However, festival-goers from the age of 8 onwards must have a ticket. People born on or after 1 January 2017 can get in free of charge. However, it is not advised to bring any (very young) children. There are no special facilities for young children. In addition, we believe a music festival is not necessarily the most suitable environment for a very young audience. Dour recommends that minors are accompanied by a parent, guardian and/or adult.

In the email confirmation of your order, you can find a button with the following text:

GENERATE YOUR VAT INVOICE

If you click on this button in your confirmation email, you will be redirected to a page allowing you to create your invoice.

If this button is not visible in your confirmation email, you can reach out to us via our contact form for further assistance.

Resend your ticket to your email address using this link. 

Still not found? Please contact Paylogic customer service. We will be happy to help you.

Please note: For the upcoming editions, the organisation uses a delayed access to tickets to prevent fraud and reselling of tickets. We will send the tickets to you 2 days before the event.