Can't make it to a show? Offer your ticket to the next person on the waiting list and get your money back.
- Go to the order overview in your Paradiso account.
- Select your order and then choose 'Sell'.
- Select which tickets you would like to return and press 'Confirm'.
As soon as someone signs up for the waiting list, you will receive the full purchase amount for the ticket back through the payment method you have chosen. The seller will be charged €1.50 per ticket in service fees.
Only the original purchaser of the ticket(s) can sell the tickets. This means that if you got your ticket in your account through a friend and you can't make it, you should ask your friend to resale your ticket.
Please note: for programmes with a waiting list, tickets will be sent shortly before the start of the programme. It is not possible to sell your ticket(s) through other channels.
For more information please check the FAQ of Paradiso.