To receive your ticket(s), you must first change them to tickets for the date you wish to attend.
To do this, follow these steps:
- Go to the confirmation email of your order and click on ‘manage order’ at the bottom.
- You will be taken to your order environment. Here, click on ‘more actions’ and select ‘change tickets’.
- Select the Early Bird ticket(s) and tick the box to continue.
- Click on “continue”.
- Select the ticket(s) for the date you wish to attend and complete the order.
- You will receive a new order containing the ticket(s) for your selected date.