If you cannot attend the concert anymore, it is possible to resell your tickets through the waiting list.

You can do this by visiting your MyOrder environment (click on ‘manage order’ in your confirmation email). Once you are on the webpage of your tickets, you can select the ‘more actions’ button. Here you will see the option to sell your tickets. If the ‘more actions’ is not visible, it means that the waiting list is not yet available for your specific concert date.

As soon as a person is found who wants to buy the tickets, you will be refunded via the payment method you used to pay for the tickets. From this moment on, these tickets are no longer valid in your order.

When you offer tickets for resale and there is a match with someone on the waiting list, that person receives an email with the option to take over the tickets. If the person does not pay for the tickets within this time, they will automatically go to the next person on the waiting list. Therefore, it may take some time until tickets are actually sold.

If the person receiving the email decides not to take over the tickets, they have the option to indicate this, which means the tickets will go to the next person on the waiting list sooner. 

We would like to remind you that offering your tickets on the waiting list does not guarantee a sale.