Did you already personalise your ticket and you want to change the name on it? In some cases, you can do that yourself with the “Name Change” tool in the MyOrder environment. How does this work?

1. Go to your Order Status. You can get here by pressing the button: ‘Manage Order’ at the bottom of your confirmation email from Paylogic;
2. Click on ‘Name Change’ and fill in the correct email address of the person to whom you want to send the ticket;

If this option is not available in MyOrder, you can get in touch with us through our contact form and we will get back to you as soon as possible to process the change.

Please note: Only the main buyer of the order can carry out or request a name change.

Are you unable to attend the festival for any reason? We can contact the event organisers to check your request with them for you. You can send us a “Refund Request” via our Contact Form.

If you are not eligible for a refund of your tickets, there might be several alternative options available to you:

• Send Unpersonalized Tickets: If you have not personalised your tickets yet, you can give them to someone else and personalise them with the names of the new attendees. As the main buyer, you are not obligated to attend the event yourself.
• Change the name on your tickets: In some cases we offer the option to change the name on your tickets. To check if this option is available, access your MyOrder environment with your order confirmation email by clicking the "Manage Order" button. Click on the "More actions" section, where you can see if the "Change Name" option is enabled. If this option is not available you can get in touch with us through our contact form.
• Resell your tickets: Some Glory events work with official resale platforms where you can resell your tickets to anyone who may be interested. To check if this option is available, access your MyOrder environment with your order confirmation email by clicking the "Manage Order" button. Click on the "More actions" section, where you can see if the "Resell" option is enabled.

Resend your ticket to your email address using this link. 

Still not found? Please contact Paylogic customer service. We will be happy to help you.

Please note: For the upcoming editions, the organisation uses a delayed access to tickets to prevent fraud and reselling of tickets. We will send the tickets to you 1 week before the event. 

If you would like to change your tickets, we can check for you whether it is possible. You can send us a “Change Request” via our Contact Form and we will see what we can do for you. 

Please note, if the section you would like to sit in is sold out, we are then unfortunately unable to change your seats.

Information about getting to the event and parking at Ahoy can be found here.

Glory 96 is taking place on October 12, 2024 live from RTM Stage in Rotterdam, the Netherlands.

• 17:00 - Doors open
• 18:00 - GLORY 96 Prelims
• 20:00 - GLORY 96
• 21:30 - Doors closing

Glory Collision 7 is taking place on December 7, 2024 at 20:00 at the GelreDome football stadium in Arnhem, the Netherlands.