Why do I need to verify my email after submitting a request?

To help keep our support system secure and make sure we can assist real customers as quickly as possible, you may be asked to verify your email address before your request is forwarded to our support team.

What does this mean?

When you fill out our contact form, we will send an email verification message to the email address you entered.
You simply need to confirm your email address before your request is sent to our support team.

This step only takes a few seconds.

Why is this required?

This extra step helps us to:

• Prevent spam and automated messages
• Protect our support system from abuse
• Make sure our team can focus on helping genuine customer requests

What happens if I don’t verify my email?

If the email address is not verified, your request will not reach our support team, and you will not receive a confirmation that your request has been received.

What should I do?

Submit your request through our contact form

Check your inbox for the verification email

Click the verification link

Your request will then be sent to our support team

If you do not see the email, please check your spam inbox or junk folder.