It is important to note that the message “order is being processed” at the end of the order checkout is not a confirmation that your order was successful. 

If a deduction has taken place via the payment method used, it generally means that the payment is on its way or has succeeded. 

When no successful payment is visible on your bank account and you haven't received an order confirmation email within 30 minutes you can assume that the payment has failed. Unfortunately, it is not possible for us to offer you another opportunity to pay for this order.