When you buy multiple tickets for an event, you will most likely be asked to personalise tickets for other people at one of two possible moments. 
 

• If the personalisation period is active at the time you buy your tickets, you will immediately be prompted to personalise your tickets. 
• If the personalisation period starts at a later time, you will receive an e-mail to notify you. The e-mail will contain a link that takes you to your order environment, where you can personalise the tickets. 

A lot of events work with a ‘send to friend’ system, where you can do the following to let friends and family claim their own tickets: 

1. You send an invitation to your friend when you are prompted to personalise the tickets.
2. Your friend receives an email to claim their ticket(s)
3. Your friend sees all available tickets to claim
4. Your friend can personalise the selected ticket(s) and click 'Confirm'
5. After successful claiming:

They receive a confirmation email with the claimed tickets and can download or view them either immediately or when tickets are released. 

Note: Any unclaimed tickets are automatically returned to you as the original purchaser.

If events don’t have a ‘send to friend’ system, you will be asked to provide the other ticketholders’ information yourself. In this case, your friends will not receive an e-mail with their tickets. You, as the main buyer, will have access to all tickets and can distribute them as necessary either immediately or when tickets are released.]