I haven't received a confirmation email yet, but the money has been debited.

Please wait 30 minutes after placing the order and also check your spam folder. Still haven't received your confirmation e-mail, but your account has been charged? Please contact Paylogic's customer service via this link.

I used a wrong e-mail address.

You can easily correct your e-mail address via this link. If you still have not received a confirmation e-mail after changing it, please contact our customer service. 

If you accidentally lost your confirmation e-mail, don't worry! You can retrieve your ticket(s) again via this link.